FAQs

idrinktea is about High Mountain Tea, it is about one person's inward journey to mindfulness, as the unique flavours and fragrant scent of this amazing tea draws the senses to "be here now" and creates a tea-mind-body connection. High Mountain Tea is the perfect company for those seeking a relaxed, creative, and insightful mind, while enjoying a deep sense of emotional contentment and well-being.

High Mountain Tea refers to Oolong tea that is grown in the Alpine tea zones of Taiwan (mountains above 1,000 meters or 3,000 feet), an area recognized to produce some of the finest Oolong tea in the world. This lightly fermented tea brings together the health benefits of green tea and black tea, but without their negative aspects. Most importantly, as High Mountain Tea is grown in the volcanic, steep hills of the Alishan mountainside enveloped by layer of misty fog for many months of the year, it carries higher levels of L-theanine, an amino acid known for inducing relaxing alpha waves in our brain. Coupled with its sweet, uplifting floral taste and complex aroma, it delivers an enriching and calming experience each time you take a sip of this marvellous creation. Read more here »

Absolutely. This is the reason why this site is hosted by leading ecommerce provider Shopify, and online payments are made through PayPal and Stripe, two reputable payment gateways for credit card processing. These are all certified Level 1 PCI compliant and use 128-bit Secure Sockets Layer (SSL) encryption for transmitting information, the highest industry standard, to ensure your credit card details are always kept safe and secure. At no point in time does this website capture or hold credit card information. You can find out more in my Privacy Statement.

I offer flat rate shipping via Australia Post for any number of items to anywhere in Australia, so you can shop with no surprises. 

Yes I do. All items are shipped via Australia Post's International Air Mail, delivery time is between 3 - 12 working days in most metropolitan areas. Please remember your country may levy taxes, customs fees, or import duties on the purchase that you'll be responsible for. For postage rates please check Shipping and Returns.

If you need to return or exchange your purchase for any reason (within 30 days of receiving the item), just drop me a note and I'd be happy to work something out with you. You can read more here in Returns.

You can pay with Visa, Mastercard or PayPal. You can also pay using direct Bank Deposit (Australian customers).

From time to time I offer special discount codes for my customers. You enter this at the checkout page, in a box called "Discount". If you are checking out using a mobile device, the "Discount" box is found at the Payment Method step. 

When checking out using the "Check out with PayPal" option, you are first taken to the PayPal page to input your credit card information and billing address. After this step, you will be shown available shipping options.

Unfortunately I am not able to convert the total price into other currencies. Payment is in Australian dollars and your bank or financial institution will convert the charges for you. You can use the currency converter in the shopping cart to get an estimate in your preferred currency, however please use this as a guide only. The actual price charged to you will be subject to the exchange rate applied by your bank or financial institution. Do contact them should you have any questions about currency conversions.

Just send me a note immediately with your order number and I will do the rest.

The local supermarket sells commodity (mass produced) tea that is affordable and it is a great place to start your tea experience. When you wish to take your appreciation to the next level, where drinking tea is not just to satisfy the body but also the soul, this is when the purity, taste, and terroir (soil, climate) of the tea become an important part of your tea journey. This is where you feel a unison of hearts with the artisan who handcrafted the tea for your enjoyment. 

I live in Melbourne, Australia and have been drinking tea since my early teenage years. I practise mindful living by day and explore Zen wisdom on nights and weekends. I often have friends drop by to study the Tao Te Ching and Lao Tzu's way of nature and contentment, and they take great interest in the unique tea I serve. They find that it not only calms and relaxes their mind, it helps them move deeper into the essence of the Way. It is one reason why I started this site.

Of course. I am always trying new tea and discovering new things about this amazing plant. However I am not able to offer the wide range as some other websites do. I like to keep this enjoyable with a personal touch, but most importantly I like to share with you tea that I drink everyday, tea that I have come to appreciate its character and truthfulness, tea that is of great quality yet affordable. I do wish to hear your feedback and your experience with them, so please drop me note or leave your comments.

No problems at all. Just send me a message via contact me and I will get back to you soonest possible.